Taka12 Privacy Policy – How Your Information Is Collected and Protected

1Introduction & Scope

Taka12 ("we", "us") is an online gaming platform based in Bangladesh. We place the highest value on the privacy of our members ("you"). This Privacy Policy clearly explains what information we collect when you use taka12, why we collect it, and how we use it.

We believe transparency is the foundation of trust. That is why taka12 follows no hidden data collection practices. We only collect information you are aware of and have consented to.

This Privacy Policy is part of our Terms and Conditionsmust be read together with. Both documents together govern the relationship between you and taka12.

2What Information We Collect

Taka12 collects certain information necessary to deliver its services effectively. This falls into two categories — information you provide directly, and information collected automatically.

When you use the taka12 website or app, certain technical information is also collected automatically — such as which pages you visited and how long you spent on them, and how you arrived at the site. This information is used to improve platform performance.

3How Your Information Is Used

Taka12 uses your information solely for legitimate purposes. It is never used beyond the purpose for which you originally provided it.

• Account Management: Login, security verification, and account information updates.
• Payment Processing: Processing deposits and completing withdrawals.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Obligations: KYC, anti-money laundering laws, and other regulatory requirements.
• Responsible Gaming: Detecting unusual gaming behavior and providing assistance to members.
• Contact: Sending important updates, security alerts, and relevant offers.
• Fraud Prevention: Keeping accounts secure by detecting suspicious activity.

4Who Your Data Is Shared With

Taka12 never sells your data or shares it freely. However, certain information may be shared in the following limited circumstances:

• Service Provider Partners: Only the necessary data is shared with payment processors, technology service providers, and game providers. These partners are contractually bound to uphold taka12's privacy standards.
• Legal Authorities: We are legally required to provide information when ordered by a court, directed by a regulatory authority, or as part of a money laundering investigation.
• Fraud Prevention Organizations: Limited data may be shared with industry-recognized organizations to help detect fraudulent activity.
• Business Transfer: You will be notified in advance in the event of a company merger or acquisition.

Third-party service providers may only use your data for the specific purpose it was shared — using it for their own marketing or any other reason is strictly prohibited.

5Cookies & Tracking Technologies

Taka12 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your browser or device.

• Essential Cookies: Maintaining login sessions and session security are essential — the platform cannot function properly without them.
• Performance Cookies: Analyzing which sections of the site are used most to drive improvements.
• Preference Cookies: To remember your language, theme, and other personal preferences.

Taka12 does not share tracking data with any third-party advertising networks.

6Data Security Measures

Taka12 follows the highest industry security standards to keep your data safe, with strict measures in place on both the technical and organizational levels.

• SSL/TLS Encryption: All communications are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Data Encryption: Sensitive data in storage is kept in encrypted form.
• Access Controls: Only authorized personnel may access data on a need-to-know basis.
• Regular Security Testing: Regular audits are carried out by external experts.
• Firewall & Cybersecurity: Active measures in place to prevent unauthorized access.

That said, no organization can guarantee absolute security on the internet. Keep your password strong, never share it with anyone, and be cautious when using unfamiliar devices.

If you believe your account has been accessed without authorization, contact taka12 Support immediately.

7How Long Your Data Is Retained

Taka12 retains your information only for as long as necessary. Once it is no longer needed, it is securely deleted.

• Account information is retained for as long as the account remains active.
• Financial transaction records are retained for 5–7 years as required by law.
• Technical data is generally deleted within 1 year of account closure.
• In the event of a legal dispute or investigation, information is retained until the matter is resolved.

If you request account deletion, we will process it as quickly as possible. However, certain information may need to be retained for a specified period due to legal obligations.

8Your Data Rights

Taka12 puts you in control of your personal information. You have the following rights:

To exercise any of these rights, contact our support team. We aim to respond within 30 days. More complex cases may take a little longer, but we will keep you informed.

9Protection of Minors' Data

If a parent or guardian suspects their child is using taka12, please contact our support team immediately. We will take prompt action.

10Policy Changes & Contact

Taka12 may update this Privacy Policy from time to time. If significant changes are made, you will be notified through your registered contact details. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us: